Knowledgebase

 Can I upgrade/downgrade my hosting package?

Yes. To upgrade/downgrade your hosting package you need to: 1. Log into your services page 2....

 Can you host my country domain names?

Yes, we can host any kind of domain name as long as its DNS is modifiable to be pointing to our...

 Do you charge any hidden fees?

No! And we never will! All the fees are already stated on our web site. The features listed in...

 Do you host adult sites, warez sites or sites containing illegal material?

Sorry, but, NO. Please read our AUP for policies regarding illegal materials.However, we can...

 Do you offer any money back guarantee?

Yes. As stated on our website if for any reason during the first 30 days you are not completely...

 Hosting account details

If you haven't received your hosting account\cPanel account details five minutes after the...

 How do I cancel my account?

You can cancel your account with us by following the steps below at any time. 1. Log into our...

 How soon will my account be setup and ready for use?

All orders will be checked by our verification system and account will be setup automatically...

 How to change my main domain?

It is impossible to change it manually. You need to request us to change the main domain name of...

 Is domain registration already included in your hosting plans?

All our hosting plans don't include any free domain name.We do offer domain registration service....

 Is there a minimum time contract/commitment?

Not really. You can pay monthly, quarterly, semi-annually or annually. You can also cancel your...

 Is there any downtime when I upgrade or downgrade my account?

No, your account can be upgraded or downgraded to any plan without any downtime.

 What about billing and overdue policies?

Accounts will be given a grace period of 3 days after due date. If the payment is not received...

 Will you expose customer profiles to any 3rd party organizations?

No, definitely. To protect the privacy of our customers, LeapWebHosting will not expose any...

 Will you place any ads on my web site?

Of course NO. Unlike some free hosting providers, LeapWebHosting will never place any ads of any...